Support · Shipping

Shipping policy.

Everything about how, when, and where your SMUSH! order travels to reach you.

✆ WhatsApp us · +91 98110 89194
— Support · Shipping

Shipping policy.

Everything about how, when, and where your SMUSH! order travels to reach you.

Free shipping, everywhere in India

We offer free shipping on every order, pan-India — no minimum cart value, no hidden courier charges at checkout.

Free pan-IndiaNo minimum orderTracked delivery

Dispatch & delivery timelines

Dispatch

Orders are shipped within 24-48 hours of being placed. Orders placed on Sundays and public holidays are dispatched the next working day.

Delivery

Once shipped, delivery typically takes 3-5 business days depending on your location. Metro cities are usually faster; remote PIN codes may take a little longer.

Delhi NCR: same-day delivery on prepaid orders

Same-day delivery is for prepaid orders (UPI, card or net banking). Pay before 2pm IST on a working day with a Delhi NCR delivery address and your order reaches you the same day, at no extra charge. Prepaid orders placed after 2pm, on a Sunday or on a public holiday go out on the next working day. Cash on delivery orders, in Delhi NCR too, ship on the standard timeline above.

Courier partner

We ship through Shiprocket and its courier network (Delhivery, Bluedart, DTDC and others). You'll receive a tracking link by email and WhatsApp as soon as your order ships, and you can always check status on our Track Order page.

Cash on delivery

Cash on delivery is available across India. Choose it at checkout and pay the courier when your parcel arrives. Prepaid works too: UPI, credit and debit cards, net banking and wallets, all through Razorpay. Prices include all taxes either way, and shipping is free on both. Cash on delivery orders ship on the standard timeline: same-day delivery in Delhi NCR is for prepaid orders only.

International orders

We currently ship within India through our website. For international orders, DM us on Instagram @letssmush or WhatsApp +91 98110 89194 and we'll arrange a custom shipment.

Order issues

If your tracking hasn't updated in 48 hours, or your parcel arrives damaged, reach us: