Shipping policy.
Everything about how, when, and where your SMUSH! order travels to reach you.
Free shipping, everywhere in India
We offer free shipping on every order, pan-India — no minimum cart value, no hidden courier charges at checkout.
Dispatch & delivery timelines
Dispatch
Orders are shipped within 24-48 hours of being placed. Orders placed on Sundays and public holidays are dispatched the next working day.
Delivery
Once shipped, delivery typically takes 3-5 business days depending on your location. Metro cities are usually faster; remote PIN codes may take a little longer.
Courier partner
We ship through Shiprocket and its courier network (Delhivery, Bluedart, DTDC and others). You'll receive a tracking link by email and WhatsApp as soon as your order ships, and you can always check status on our Track Order page.
International orders
We currently ship within India through our website. For international orders, DM us on Instagram @letssmush or WhatsApp +91 98110 89194 and we'll arrange a custom shipment.
Order issues
If your tracking hasn't updated in 48 hours, or your parcel arrives damaged, reach us:
- WhatsApp: +91 98110 89194 — fastest way to reach us
- Email: support@letssmush.com
- Instagram DM: @letssmush